<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:xhtml="http://www.w3.org/1999/xhtml">
  <url>
    <loc>https://www.unjeongko.com/about</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-10-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/89a9138d-86d9-447f-aa06-25ba6312fb4a/Profile5.png</image:loc>
      <image:title>Contact</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/home</loc>
    <changefreq>daily</changefreq>
    <priority>1.0</priority>
    <lastmod>2026-01-26</lastmod>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ab079dc4-081c-4569-af18-a54969f4effe/Screenshot+2025-07-06+at+10.05.35.png</image:loc>
      <image:title>Projects - Service modelling</image:title>
      <image:caption>Service modelling for mental health and wellbeing support in education User Research | Service Design | Service Modelling With Barnardo’s Role Service Design Lead Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/a659af81-4739-446a-a07c-6d1b8b4ff64d/111.webp</image:loc>
      <image:title>Projects - In-House Service Design Projects</image:title>
      <image:caption>Reflecting on In-House Service Design Service Design With Barnardo’s Role Service Design Lead Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/068a9d79-d8de-4067-ac10-1f5a209bc135/IMG_5012.jpg</image:loc>
      <image:title>Projects - Living Well UK</image:title>
      <image:caption>Creating new adult community mental health models across the UK Co-design | Co-production | System Design With Innovation Unit, National Lottery Community Fund, Salford CCG, Tameside &amp; Glossop CCG, Edinburgh Health &amp; Social Care Partnership, Luton CCG Role Service Design Lead - methodology design, facilitation, training, coaching, content &amp; visual design Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/dfc338d4-382b-4e9b-868b-5e84bba746a5/edited.jpg</image:loc>
      <image:title>Projects - #Thrive</image:title>
      <image:caption>Co-designing an emotional health and wellbeing service for children and young people Service Design | Co-design | Prototyping With Innovation Unit, Rochdale CCG, Rochdale Borough Council Role Service Designer - facilitation, content and visual design, training and coaching Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/0028f875-5d07-4e73-bb46-79c25ecbe21a/image-asset+%281%29.jpg</image:loc>
      <image:title>Projects - Healthy High Street</image:title>
      <image:caption>Making healthy eating easier for children and families Challenge Prize | Community Engagement | Co-design | Prototyping With Innovation Unit, Healthy London Partnership, Guy’s and St Thomas’ Charity, Battersea Power Station Foundation with Hyde Housing, Public Health England, Haringey Council, Lambeth Council, Southwark Council Role Senior Service Designer - project leading in Lambeth, research, facilitation, content and visual design, engagement across sites Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/32cef119-9c54-4024-994f-36095d65ce00/ET2CB_aliciasmind.jpg</image:loc>
      <image:title>Projects - Weight Management Services</image:title>
      <image:caption>Developing design principles for better weight management services for children, families and adults User Research | Design Ethnography | Co-design With Innovation Unit, Public Health England Role Service Designer - interviews, research, facilitation, content &amp; visual design Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/5ab5fc7d-dd37-4316-a268-b41d7480f220/IMG_3517_b.jpg</image:loc>
      <image:title>Projects - My Care My Way</image:title>
      <image:caption>Facilitating Learning Labs for integrated care service in GP practices Service Improvement | Diagnostic Method With Innovation Unit, West London CCG Role Senior Service Designer - method design, workshop planning, facilitation, reporting Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/86fcb8a2-f3aa-4dd1-b20d-e033d5887211/IMG_1659.jpg</image:loc>
      <image:title>Projects - Service Design in a Crisis</image:title>
      <image:caption>Rapid service testing at hospitals during Covid-19 Prototyping-led approach With Seoul Medical Centre, Seoul Metropolitan Government Role Service Design Director Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ee6fd19f-a1f9-4696-be1c-5ffdd260c286/IMG_6888.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital</image:title>
      <image:caption>Enhancing person-centred support and new ways of communicating Service Design | User Research | Co-design | Prototyping With Seoul Metropolitan Dongbu Hospital Role Service Design Director Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/f057beda-cb8b-4a11-ad0f-2d9061bb1215/Screenshot+2022-04-09+at+19.02.36.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
      <image:caption>Creating a space to pause for hospital staff during COVID-19 Research | Co-design | Prototyping With Seoul Medical Center Role Service Design Director Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/3a3a9feb-f2eb-4a1b-8149-63654605e72c/AF%2Bclinic%2Bblueprint%2B%28021017%29%2B%282%29.jpg</image:loc>
      <image:title>Projects - Care City Innovation Test Bed</image:title>
      <image:caption>Co-producing a Blueprint as a way to communicate, find gaps and opportunities Service Design | Stakeholder Engagement With Care City London, NHS England Role Service Designer - mapping, facilitation, visual design Download the full version here</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d33a06f0-3e32-4177-8e2c-3303e217728f/IMG_5766.jpg</image:loc>
      <image:title>Projects - Project Home Office</image:title>
      <image:caption>Exploring the notion of ‘Home’ myself and with others Exploratory Design | In-depth Interviews | Prototyping With Enrol Yourself Self-initiated project Read more</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/00c9127c-949f-4fd5-88cd-98d4207352f9/IMG_4835_edit2.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
      <image:caption>Creating reflective decision-making toolkits Critical Design With Goldsmiths University of London Self-initiated project Read more</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/my-care-my-way</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1f30c72f-32e6-4376-8ebf-4f8058396df8/MCMW+practice+diagnostic.jpg</image:loc>
      <image:title>Projects - My Care My Way - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/project-home-office</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/5a4dbe7f-1f4f-47ea-b46f-d42019dc575d/IMG_3823.jpeg</image:loc>
      <image:title>Projects - Project Home Office</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/0c50bf58-a71a-45ac-8b21-40a458b93bcc/Screenshot+2022-04-09+at+13.19.28.png</image:loc>
      <image:title>Projects - Project Home Office</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/57a2c8cc-99a9-4f96-a3a3-f939891e44b7/Screenshot+2022-04-09+at+13.19.48.png</image:loc>
      <image:title>Projects - Project Home Office</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/e1f319ee-bb32-4999-a982-bd33101204e2/Screenshot+2022-04-09+at+13.20.11.png</image:loc>
      <image:title>Projects - Project Home Office</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/6d89b2f1-cea1-434c-8bcb-159b510f2e12/image-asset.jpeg</image:loc>
      <image:title>Projects - Project Home Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/bec4a392-d4f1-4e90-90b5-54d467899b0f/IMG_6527.jpeg</image:loc>
      <image:title>Projects - Project Home Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1dac6ca7-3989-448f-9b7d-3549970f9279/IMG_6528.jpeg</image:loc>
      <image:title>Projects - Project Home Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/aa501868-e372-44f2-b7b4-9a184de1e143/Project%2BHome%2BOffice%2BPoster2.jpg</image:loc>
      <image:title>Projects - Project Home Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/7c13e5fe-9c5d-4b6b-8c82-b1a7ac6188b4/Screenshot+2022-04-09+at+13.20.54.png</image:loc>
      <image:title>Projects - Project Home Office - Continuing my journey with a prototyping mindset</image:title>
      <image:caption>In July 2019, I went back to Seoul, South Korea - with a learning and prototyping mindset. In early 2022, I came back to England. I have uncovered new insights about myself, and new learning questions have arisen. I have not finished my journey yet, and I will write about it soon!</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/living-well-uk</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650197216954-37O7PKJY87DOHGJ6GFU6/IMG_3946.jpg</image:loc>
      <image:title>Projects - Living Well UK</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d1b9cc5a-5206-4ca2-acab-5255344e98a7/IMG_5447.jpg</image:loc>
      <image:title>Projects - Living Well UK</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/dd0b59d0-cbe5-4f1f-bec5-5c6748b052c3/IMG_6745.jpg</image:loc>
      <image:title>Projects - Living Well UK</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/e9fc5649-4732-48fc-927b-466617a48c0b/IMG_8433-2.jpg</image:loc>
      <image:title>Projects - Living Well UK</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/08caefaf-ec4f-45f7-b196-6e6958746c2e/Curious+facilitator.jpg</image:loc>
      <image:title>Projects - Living Well UK - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/a165701a-9363-4d63-9697-f9f0efd1caf1/IMG_4701.JPG</image:loc>
      <image:title>Projects - Living Well UK - Last session with the Salford Design Team</image:title>
      <image:caption>I left the project in the summer of 2019 as I decided to embark on my new journey to live and work in Seoul, South Korea. The Salford Design Team was a friendly, enjoyable and creative group of people with lived experience and incredibly thoughtful leaders and professionals. Throughout the process, the Design Team felt confident to go out to do their research and brought back new insights and stories. They came up with this lovely concept, ‘Listening Lounge’ - offering a warm welcome, advice, guidance and non-judgmental support to people struggling with poor emotional health. Find out what they are up to here.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/64d8a3b1-a151-4f89-9818-f38cb3572395/IMG_8534-2.jpg</image:loc>
      <image:title>Projects - Living Well UK - Make it stand out</image:title>
      <image:caption>Can you draw your vision for ‘Living Well’?</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/hashtagthrive</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/31ebe718-e985-4709-b60c-ca0b8c6361cf/image-asset.jpg</image:loc>
      <image:title>Projects - #Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650204270958-526IXJF8RV2XQD2RLPOP/IMG_9029.jpg</image:loc>
      <image:title>Projects - #Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ed669bbc-3ed4-47ea-a91f-47b644a5842a/image-asset+%281%29.jpeg</image:loc>
      <image:title>Projects - #Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/e7996547-e940-4c44-b71b-edb326bcc79b/Codesign%2Bwall%2Binstruction3.png</image:loc>
      <image:title>Projects - #Thrive</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/22ffca3a-ee08-46ab-8467-6dfe06d33dd6/IMG_0179.jpeg</image:loc>
      <image:title>Projects - #Thrive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ab5494bd-f30d-426f-be85-4c80cbcea86e/IMG_3895.jpeg</image:loc>
      <image:title>Projects - #Thrive - Visiting the hub after a year</image:title>
      <image:caption>‘Around the Corner’ was named by young people during the co-design process. The space should feel like a cafe just around the corner, not a mental health service place. We revisited the space to carry out a light-touch evaluation after a year. I was happy to see the co-design wall was still there! The staff were still putting the voices of young people at the heart of the service delivery and reflecting on how best to enhance the co-design culture even when under pressure and new staff joined.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/healthy-high-streets</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/f0777c90-01e4-4213-b582-634995feed7b/IMG_1098+%281%29.JPG</image:loc>
      <image:title>Projects - Healthy High Streets</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/0d2fd524-925a-468d-9d3f-ec18ac262046/IMG_0992%2B%281%29%2Bcopy.jpeg</image:loc>
      <image:title>Projects - Healthy High Streets</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/10336f9e-6cc5-4058-9327-9ec7093e4a62/image-asset.jpeg</image:loc>
      <image:title>Projects - Healthy High Streets</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ffef9580-035d-4218-b2fd-936b2137bfac/IMG_0322%2Bcopy%2B2.png</image:loc>
      <image:title>Projects - Healthy High Streets</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/33dd6ceb-a0ed-4397-bced-e5abe309c015/IMG_2780%2Bcopy.jpeg</image:loc>
      <image:title>Projects - Healthy High Streets - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d65083c7-4c1a-492c-8574-3cc35a0f6b23/HHS+report+image.png</image:loc>
      <image:title>Projects - Healthy High Streets - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/73364df1-320b-4a53-a89f-8c9a9dba00da/IMG_1181.jpeg</image:loc>
      <image:title>Projects - Healthy High Streets - David Ogwe</image:title>
      <image:caption>27/01/1966 - 03/01/2021 I was fortunate to meet David through this project in Lambeth. He sincerely believed in children and young people and engaged them wholeheartedly. I will never forget his ethos when working with children and young people. He was a special human. And I loved working with him. Thank you, David. Rest in peace.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/service-design-in-a-crisis</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-24</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650408484379-IIE3R1G8NKUV146HQSK8/IMG_0875.jpg</image:loc>
      <image:title>Projects - Service Design in a Crisis</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d2228eb1-c437-43ad-a86f-05b97eede7f1/Screenshot+2022-04-09+at+18.23.16.png</image:loc>
      <image:title>Projects - Service Design in a Crisis</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/5cc8dbbf-bdf2-4ecd-959c-75d8e87fd717/Screenshot+2022-04-19+at+09.43.30.png</image:loc>
      <image:title>Projects - Service Design in a Crisis</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/454ecdbf-3fe3-4fc1-9ea3-145074a1e459/Screenshot+2022-04-18+at+23.49.14.png</image:loc>
      <image:title>Projects - Service Design in a Crisis</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/8d553347-d7be-4bcc-829a-5ba00ad7ef6d/Screenshot+2022-04-20+at+09.55.03.jpg</image:loc>
      <image:title>Projects - Service Design in a Crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d4fddec0-3739-4147-aef6-7157ae6beea5/Screenshot+2022-04-19+at+00.10.10.png</image:loc>
      <image:title>Projects - Service Design in a Crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/80eea3b6-b5f4-41e6-bdee-35496ee79080/Screenshot+2022-04-20+at+09.55.10.png</image:loc>
      <image:title>Projects - Service Design in a Crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/ade56332-eac5-4555-9ee2-2df02b4677ef/IMG_4933.jpg</image:loc>
      <image:title>Projects - Service Design in a Crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/b3a28185-26d3-4040-a078-bea906736c11/Screenshot+2022-04-20+at+10.01.20.png</image:loc>
      <image:title>Projects - Service Design in a Crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/bb077245-e4c8-494d-9391-af5132713428/Screenshot+2022-04-19+at+09.44.55.png</image:loc>
      <image:title>Projects - Service Design in a Crisis - Service Design in a crisis - Actively reflecting the voices of the field</image:title>
      <image:caption>This experience of working at the hospital during Covid-19 left me with this question - what is the service designer's role when time is tight and resources are scarce on the front line? The most valuable experience was the constant, agile collaboration among different departments - from getting feedback straight away and constantly coming up with new ideas to continuing to evolve them. A deep understanding of what worked and didn't work through repeated trial and error leads to better decisions.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/weight-management-services</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/140b24f1-d8b4-45d0-a648-3c8e4acef3b0/3_new.jpg</image:loc>
      <image:title>Projects - Weight Management Services</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/406529b0-da2a-4a21-ab62-434d4c188d98/image-asset+%281%29.jpeg</image:loc>
      <image:title>Projects - Weight Management Services</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650221539512-2N2K5XE8ADRZQYN0TNQB/IMG_8199.jpg</image:loc>
      <image:title>Projects - Weight Management Services</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650221502872-HVQWABF7Y3DM6HYHR6QL/image-asset_workshop.jpg</image:loc>
      <image:title>Projects - Weight Management Services</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/7908dd5b-21b0-4340-98a5-8ceacc7ab095/PHE+report.jpg</image:loc>
      <image:title>Projects - Weight Management Services - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/86007b2a-1ccf-4b55-bc51-45cba3a3a074/image-asset+%283%29.jpeg</image:loc>
      <image:title>Projects - Weight Management Services - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/42bd6e4c-71d0-47f1-9306-e8a2662b7887/image-asset.jpeg</image:loc>
      <image:title>Projects - Weight Management Services - Engaging with children during research</image:title>
      <image:caption>Making research activities engaging is key when speaking with children. I designed a set of emotion cards, visual scenarios and tools that could prompt them to express their thoughts and emotions in an easy, playful way. We encouraged them to draw, make, play with things, and listened to and observed what they wanted to communicate with intent.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/healing-room</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/cfeb021a-7a81-47be-a044-55271255f997/%E1%84%92%E1%85%B5%E1%86%AF%E1%84%85%E1%85%B5%E1%86%BC%E1%84%85%E1%85%AE%E1%86%B7_3.%E1%84%8F%E1%85%B3%E1%86%AF%E1%84%85%E1%85%A9%E1%84%8C%E1%85%B3%E1%84%8B%E1%85%A5%E1%86%B8_2.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650307141029-WOQOZ3EF9R28IY1JN1DE/Screenshot%2B2022-04-18%2Bat%2B19.15.27.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650298146282-C9QPQEV3WLUQPO5SDDW6/%25E1%2584%2592%25E1%2585%25B5%25E1%2586%25AF%25E1%2584%2585%25E1%2585%25B5%25E1%2586%25BC%25E1%2584%2585%25E1%2585%25AE%25E1%2586%25B7_2.%25E1%2584%2580%25E1%2585%25AE%25E1%2584%258B%25E1%2585%25A7%25E1%2586%25A8%25E1%2584%2587%25E1%2585%25A7%25E1%2586%25AF_15.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/9222ced8-80bf-4ac2-a4df-dcc65c975d88/%E1%84%92%E1%85%B5%E1%86%AF%E1%84%85%E1%85%B5%E1%86%BC%E1%84%85%E1%85%AE%E1%86%B7_0.%E1%84%8C%E1%85%A5%E1%86%AB%E1%84%80%E1%85%A7%E1%86%BC_2_%E1%84%87%E1%85%A9%E1%84%8C%E1%85%A5%E1%86%BC.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/107bb27c-1836-4fbd-91c4-01670148cdaa/Screenshot+2022-04-09+at+19.02.36.png</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650307273883-KUATORZA10L1CO22TYKT/%25E1%2584%2592%25E1%2585%25B5%25E1%2586%25AF%25E1%2584%2585%25E1%2585%25B5%25E1%2586%25BC%25E1%2584%2585%25E1%2585%25AE%25E1%2586%25B7_2.%25E1%2584%2580%25E1%2585%25AE%25E1%2584%258B%25E1%2585%25A7%25E1%2586%25A8%25E1%2584%2587%25E1%2585%25A7%25E1%2586%25AF_11.jpg</image:loc>
      <image:title>Projects - Healing Room</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/aa99f64d-f539-4b86-9a4f-4622a46a2e3f/Screenshot+2022-04-19+at+10.23.23.png</image:loc>
      <image:title>Projects - Healing Room - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/311eb4ba-9869-4ae4-b07a-ff8745c7e22c/Screenshot+2022-04-18+at+19.15.14.jpg</image:loc>
      <image:title>Projects - Healing Room - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/81bf258d-15bb-478b-8c2d-c7d8e47a113e/Screenshot+2022-04-18+at+19.15.png</image:loc>
      <image:title>Projects - Healing Room - The wellbeing of service frontline staff</image:title>
      <image:caption>Providing good quality service is linked to the wellbeing of the staff. The user-centred approach also needs to acknowledge the voices of the service providers. There needs to be a more preventative and system-level approach to tackle medical staff burn-out while encouraging small actions and behaviours toward more positive cultural changes.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/curious-guide-to-decisions</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/7a25312f-3a5b-47d8-8973-f39674266b4a/IMG_5020.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/321d6793-b63d-474a-af53-3b66a232d5e0/IMG_5119_.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/c9bab13d-c560-45bb-8d6b-6954ba33834c/IMG_2_.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/28d5fc44-aec8-4381-ada2-9f24c06253b1/IMG_20140914_154734_.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/2212c10c-149a-4858-8b9f-5208780de04a/image-asset.png</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/62b2468c-2417-40c2-b5b0-c129678a9710/IMG_5221_.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/618d5d85-1cd2-4933-bca1-6b6c64a8417b/image-asset+%281%29.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/eca8b2c7-6071-474a-96c5-7e1d1f3e2280/image-asset+%282%29.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/9acaec42-5ee1-449a-8d8c-550aa79b830d/heart%2Bpackage_background.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/4c245428-dd16-4e44-8d12-92a32b449fed/image-asset+%283%29.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/d88ef3dd-f557-4548-a64b-1d26ec828a22/dice%2Bpackage_background.jpg</image:loc>
      <image:title>Projects - Curious Guide to Decisions</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/848667fe-e5da-4515-8554-e610a0ae5e83/image-asset+%284%29.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/6825e4b1-b94f-4e0f-b579-692620978ccf/image-asset+%285%29.jpeg</image:loc>
      <image:title>Projects - Curious Guide to Decisions - Exhibition Display at Shoreditch Town Hall Basement Gallery, as part of the London Design Festival</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/integrated-care-in-hospital</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2022-04-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650495485357-BPAQL817ZIOQD3N73DJD/IMG_8884.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650495590190-U9SD318UCW45GCIPP1I1/Screenshot%2B2022-04-08%2Bat%2B22.41.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/47953fec-33e8-4c28-a3af-561525645e1d/Screenshot+2022-04-13+at+12.15.46.png</image:loc>
      <image:title>Projects - Integrated Care in Hospital</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/1650495553063-QD4V88VT56PXF2ZZHR57/Screenshot%2B2022-04-09%2Bat%2B13.55.16.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/3945c5ec-8a07-4401-8ab5-ddec4c066d19/Screenshot+2022-04-09+at+13.53.58.png</image:loc>
      <image:title>Projects - Integrated Care in Hospital - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/0c692360-ca9d-4cd9-b440-e70a9ff1ea45/%E1%84%85%E1%85%B5%E1%84%91%E1%85%B3%E1%86%AF%E1%84%85%E1%85%A6%E1%86%BA%E1%84%91%E1%85%AD%E1%84%8C%E1%85%B5%E1%84%92%E1%85%A1%E1%86%B8%E1%84%89%E1%85%A5%E1%86%BC+%E1%84%89%E1%85%A1%E1%84%87%E1%85%A9%E1%86%AB.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/fcd24e76-612e-48d7-8cce-df3ebb1fea8f/Screenshot+2022-04-13+at+12.22.06.png</image:loc>
      <image:title>Projects - Integrated Care in Hospital - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/a8668469-3dd6-4dac-999d-651dcc15f21d/IMG_7568_2.jpg</image:loc>
      <image:title>Projects - Integrated Care in Hospital - The importance of learning and reflection in service delivery</image:title>
      <image:caption>Creating time for reflection was important not just to improve the service iteratively for the users but also to give frontline practitioners a breath of fresh air, which is often missing in their current roles. Also, sometimes when you speak to them, it’s the basic things that they want to be solved, but they don’t know where to ask for help. Service Design lab meetings were regular reflective spaces where people talked about these things too.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.unjeongko.com/projects/service-modelling-for-mental-health-and-wellbeing-support-in-education</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-10-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6204f7718cf60b1e6cea25e5/9745136b-8ed9-4d37-bde7-47fde19034ee/Screenshot+2025-10-18+at+23.32.35.png</image:loc>
      <image:title>Projects - Service Modelling - Make it stand out</image:title>
      <image:caption>Current Service Map - How we deliver mental health and wellbeing support in education</image:caption>
    </image:image>
  </url>
</urlset>

