Make a Change
A club where people approaching retirement make a change in their community while learning how to manage change in their own lives
Make a Change is our final idea for prototyping in the 'Next Up!' project that combines elements of both volunteering and mindfulness. In 2018, we worked with the delivery organisation, Groundwork, to support them to engage with key stakeholders with the original service model and introduced prototyping tools to help them refine and tailor Make A Change through useful exercises.
MY ROLE - I developed the concept throughout the process with our team, designed the visual materials, and facilitated a set of prototyping sessions with key stakeholders. I lead the project to support the delivery organisation to prototype the model in their region.
1. Develop the concept
After our co-design activities with people in the 'Next Up!' project, we developed the concept of Make a Chance and created the brand and proposition to host organisations to collaborate.
Accessible, practical volunteering is core to Make a Change. Our research with people showed us that volunteering provides benefits, but equally gives participants a sense of purpose. In addition, Make a Change embeds the principles of mindfulness into tools that create a non-judgemental space and prompt moments of awareness and self-reflection around key themes.
2. Design and prototype for real
We organised a day to test our idea and mindfulness tools with 12 local people in Middlesbrough. Both individuals and attending representatives of local government and charities expressed a strong desire for the session to become a regular service. Our wellbeing survey in the session recorded that to greater or lesser extents, every attendee’s mood and wellbeing improved throughout the session.
3. Final blueprint + detailed prototyping
To transform Make a Change from an exciting concept to a real force for social change across the country, we proposed a programme of detailed prototyping and organisational design to Gulbenkian.
In 2018, we supported the delivery partner, Groundwork, and key stakeholders including potential service users, HR managers and volunteers, to engage them with the Make A Change service model and test some elements of Make A Change. We also introduced the prototyping methodology to Groundwork, to build confidence and understanding among Groundwork on how to refine and tailor Make A Change to meet the needs of the target group in their region.